PRIVACY POLICY
Fine Rental Cars values your trust and respects your privacy. This Privacy Policy explains how we collect and use information when you interact with our services. By using our website, booking a reservation, or contacting our team, you consent to the practices described here.We collect personal details such as your name, phone number, email, and booking information including vehicle, pickup and return details, and delivery preferences. We may also collect SMS or call logs exchanged with our support team. Payment data is processed only by secure third-party providers. Information from children under 13 is not knowingly collected and will be deleted if discovered.
Your information is used only for legitimate business purposes, such as confirming reservations, sending booking confirmations, delivery updates, pickup and return instructions, reminders, and customer support. We do not sell, rent, or share your information for marketing purposes. All communication is strictly transactional and tied to your active rental.
When you provide your phone number, you consent to receive SMS related to your reservation. These messages may include confirmations, reminders, lockbox codes, and support responses. Message frequency varies with reservation activity. Standard carrier rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP.
We may share your data only with trusted service providers such as payment processors or hosting partners, and only for service delivery. We may also disclose data if required by law or in case of business transfers. Third parties may not use your data for their own marketing.
We use reasonable safeguards to protect your information against unauthorized access or misuse. While no method of transmission is fully secure, we strive to protect your data with industry-standard practices. Data is retained only as long as needed for bookings, legal compliance, or dispute resolution, and then securely deleted.
Depending on your location, you may have rights to access, correct, or delete your data. You may also opt out of SMS at any time. To exercise these rights, please contact us.
We may update this Privacy Policy occasionally. Updates will be posted with the new effective date, and continued use of our services indicates acceptance.
For questions, please contact us at:
✉️support@finerentalcars.com
Phone: (325) 442-6707